Language Proficiency either in Mandarin and Cantonese

Preferably with strong communication skills, tech knowledge, and experience in sales or customer service.

Job Duties & Responsibilities:

Ability to sell wireless products and plans and best describe them to the customer
Assess customer needs with respect to the purchase of wireless products, billing inquiries, and equipment/technical challenges
Ability to stay current with changes in offers/promotions, new products, services and policies to maintain high level product knowledge and services
Providing exceptional customer support to both current and prospective clients
Handle requests, questions and any issues in a positive manner
Process sales and enter refund of orders on a daily basis
Receive and manage the inventory processes
Review Sales reports on a daily basis
Any other duties as may be assigned by Management

Technical Knowledge & Skills:

Product knowledge abilities
Strong understanding of customer needs and competition
Exceptional influencing and relationship building skills
Strong vision and analytical skills
Strong negotiating skills
Team Player
People Skills
Ability to work in a fast paced environment
Well-rounded and tech savvy
Language Ability:

Must have good verbal communication skills in English and Mandarin/Cantonese

Education and Experience:

High School Diploma or Bachelor's Degree
Salary: $17.60 per hour + Commissions + Bonuses and Incentives/Employee Discounts