Overview:
Reporting to the Human Resources Manager, the Receptionist/ Administrative Assistant is responsible for providing efficient and friendly customer service support to ensure all internal and external customers receive timely and quality customer care. The assistant also provides administrative assistance to the account payable team and HR Department.

Job Duties:
Create a welcoming environment by greeting visitors and guiding them to appropriate waiting areas.
Handle email enquiries and phone calls and direct them to the correct department.
Perform a variety of administrative tasks, including copying, faxing, taking notes for teams, picking, and sending mail.
Assist the accounting department with accounts payable to vendors, including handing out the current cheques to the coming vendors, recording the picked-up date and summarizing of pick-up cheque list daily.
Responsible for handling invoices for office maintenance supply inventory.
Maintain visitor’s log for tracking purposes.
Maintain the Company’s car keys and the Company Vehicle and Driver Details Form.
Update the Company’s Phone List.
Coordinate all administrative procedures and systems.
Assist and organize HR department to plan and conduct company events.
Support research activities by compiling data, statistics, and other information.
Support store recruitment and attendance management as needed.
Liaise with the 3rd party cleaning company to keep the workplace clean and neat. Clean the fridges, microwaves, and water coolers as needed.

Qualification requirements:
Possess post-secondary academic certification, a Bachelor’s degree preferred.
Minimum 1 year of relevant experience in customer service, office administrative, HR administrative support.
Punctuality and excellent time management.
Ability to handle sensitive and confidential information.
Proved experience in handling customer inquiries and complaints.
Strong customer focus and commitment to providing quality customer service.
Self-motivated and result oriented.
Proficiency in MS Office suite includes Excel, PPT, Outlook and Word.
Strong written and verbal communication skills in English and Chinese (Mandarin and/or Cantonese).
Eligibiltiy to work in Canada.

If you are interested in this position, please send you resume to:
nicole.hong@btrust.ca
or apply through Indeed