详细信息

We are currently looking for a Seafreight and an Airfreight Import/Export Coordinator/office admin to join our Toronto office. This is a fast paced position that requires excellent customer service skills, multitasking and a strong commitment to quality and attention to detail. This is a entry level opening for New or recent graduates.

Responsibilities

* Monitor import and export shipments, follow-up, tracking and tracing, problem identification and timely resolution;

* Interact with customers on phone; provide shipment status, customs regulations and procedures; handle customer complaints and concerns.

* Build close, strong relationships with all our customers, overseas agents and service providers;

* Complete processing of all documentation required including invoicing and import declaration if required;

Qualifications

* Degree/Diploma in Business, Transportation, Logistics, or a related field preferred but not required;

* Excellent customer service experience required;

* Excellent communication in English (verbal and written);

* Strong organizational and time management skills required, including the proven ability to work in a fast-paced environment with time-sensitive deadlines;

* Proven ability to work well both independently and as part of a team required;

* Proficient computer and keyboarding skills required (Microsoft Outlook, Word and Excel).

Benefits include:
We offer a comprehensive salary and a full benefits package for full time employees that include Medical, Dental, Vision, Life Insurance, Short-term and Long-term Disability, Paid On-the-Job Training.

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